Spotlight on Zefron: Energy, Enthusiasm, and 5-Star Service

Bringing energy, warmth and a 5-star smile to every tenancy.
Rosalind

Rosalind Johnson, MARLA
Head of Property Management

Meet the Team – Zefron Cochrane

This month, we’re delighted to spotlight Zefron Cochrane, our upbeat, enthusiastic, and endlessly personable Lettings Negotiator here at 1Let. With a background in hospitality and a Business with Marketing degree, Zefron brings a brilliant mix of communication skills, organisation, and genuine warmth to every part of his work.

From Hospitality to Lettings

Zefron discovered his passion for property while at university, realising how much he enjoyed helping people find homes that truly suited their lifestyle. That spark led him into the world of lettings - and he’s never looked back.

A People Person Through and Through

One of the things that makes Zefron stand out is his love of meeting new people. He thrives on giving tenants a warm welcome and helping them settle into their new home. As he puts it, “It’s such a nice feeling helping people get settled - I love giving tenants that first positive experience.” He’s also unusually fond of move-in admin, joking, “I know not everyone loves admin… but I genuinely do! There’s something satisfying about having everything perfectly organised.”

When your plus one steals the show!
When your plus one steals the show!

Our Most 5-Star Reviews

It’s not just the team who appreciate him - tenants and landlords do too.
Zefron currently holds the most 5-star reviews of anyone in the company, a testament to the care, friendliness, and consistency he brings to every interaction. His hospitality background shines through in how effortlessly he builds rapport, makes people feel comfortable, and keeps communication flowing smoothly. As he says, “Working in hospitality taught me how to talk to anyone and really read people. It’s helped me so much in lettings.”

"From start to finish, our experience with this letting agency has been absolutely amazing. Zefron was incredibly welcoming from the very first interaction. He even gave us a pre-viewing call to let us know we could arrive early, and he was so accommodating throughout the whole process.

I’ve had some not-so-great experiences with letting agents in the past, so we was understandably a bit nervous, but Zefron went above and beyond and put all of our worries at ease. His professionalism, warmth, and genuine care made all the difference. We couldn’t be happier with the service we received and truly appreciate everything he did for us.

Highly recommended!"

- a satisifed tenant

Life Outside the Office

Outside of work, Zefron is full of surprises. People are often shocked to learn he plays rugby - especially since he describes himself as having been “a shy boy” when he started. Over time, the sport helped build his confidence and shaped the outgoing character he is today. If he had to sum himself up in three words? “Outgoing, enthusiastic, chatterbox.”

A lover of horror films, his favourites include classics like Scream, Halloween, and A Nightmare on Elm Street - the kind of suspense-filled, nostalgic horrors he insists “new ones just don’t quite capture.” He’s also still riding the high of seeing Taylor Swift’s 2024 Eras Tour, which he calls “a once-in-a-lifetime experience.”

Moments That Matter Most

When it comes to personal milestones, his graduation, becoming an uncle, and watching his best friends receive their degrees all rank among his proudest moments - proof of how much he values both personal growth and the people closest to him.

From student life to professional success - a proud Edinburgh graduation.
From student life to professional success - a proud Edinburgh graduation.

Here at 1Let, Zefron brings energy, positivity, and a real sense of care to every day. Whether he’s handing over keys, organising a seamless move-in, or simply brightening the office with his humour, he plays a huge part in what makes 1Let special. We’re incredibly lucky to have him - and even luckier to have someone who puts so much heart into helping others feel at home.