"I’ve been with 1Let for two years across two different properties, and my experience has been absolutely perfect. I’ve been lucky to have had Rosalind as my property manager for both properties and she has always been so lovely to deal with — friendly, professional, and genuinely caring. Any maintenance or other issues I’ve had have been handled so quickly and kindly, and she always makes the whole process feel easy and stress-free. When moving into my current property, Rosalind talked me through all of the available properties they had at the time, and Zefron handled all of our viewings and went out of his way to help us decide which property was right for us. It’s been such a positive experience renting through 1Let, and I couldn’t recommend them highly enough!"
Lauren
tenant (09/10/2025)
"Highly responsive and professional Letting Agents. I have principally dealt with Rosalind & Ken who have been consistently helpful at all times. Rosalind has been exceptional at coordinating the communications & execution of flat-specific issues & common repairs required to the tenement. Without her, the common repairs would have taken additional months, if not years, to complete."
Angus MacKay
landlord (01/08/2025)
"Highly recommend 1Let if you're looking for a property agency in Edinburgh. Our family relocated from abroad and received the best service from Zefron - great communication, flexibility and follow up to ensure we had everything we needed for our move. Loving our new place, it's already feeling like home after just a few days :)"
Faye Houston
tenant (16/05/2025)
"I would like, once more, to thank you for the always kind and attentive assistance you provided throughout these almost seven years, and I am hoping to have the opportunity, in the future, to seek your services again. Many thanks!"
Stefania Langiu
tenant (01/05/2025)
"We recently had the pleasure of working with Zefron at 1Let, and we couldn't be more satisfied with our experience. From the first point of contact, Zefron and Abby were incredibly professional, friendly, and attentive. Zefron guided us through the entire letting process with ease, answering all our questions promptly and thoroughly. Additionally, the paperwork and contractual processes were handled smoothly, with clear explanations at every step. Overall, we highly recommend Zefron and 1Let to anyone looking for a reliable and dedicated letting agency. Their exceptional service and attention to detail truly set them apart in the industry!"
lambertt92
tenant (19/04/2025)
"We have had the pleasure of working with 1 Let for many years, and they have consistently proven to be an outstanding company to work with. They are exceptionally well-organized, hardworking, and committed to delivering top-quality service. On the rare occasion that an issue arises, they are swift and efficient in resolving it. Our primary contact, Rosalind, is absolutely fantastic—knowledgeable, professional, and always a delight to work with. However, every member of the 1 Let team we’ve encountered has been friendly and helpful/ We highly recommend 1 Let and truly appreciate the excellent service they continue to provide."
Daniel Stuart
tenant (01/04/2025)
"My partner and I were looking to move into a new flat, but neither of us have gone through a letting agency before and we were quite anxious about the process. However, from the viewing throughout the whole application process Zefron was incredibly helpful in breaking down everything for us. He was communicative and supportive throughout all of the steps, and we're so excited to be moving into a new home! I would 100% recommend 1Let for anyone looking to rent, and would especially recommend Zefron for his personable and professional service. Thank you!"
Rue Cooper
tenant (15/03/2025)
"As new landlords, we initially worked with another agency, but unfortunately, our property sat vacant for over three months due to poor marketing efforts. Frustrated with the lack of progress, we decided to switch to 1LET—and we couldn’t be happier with that decision. Within less than a week of handing over the property to 1LET, they successfully secured a tenant. Their team truly understands the market, takes charge of the process, and keeps landlords informed with regular updates. They are incredibly proactive and dedicated to finding the right tenant quickly. A special thanks to Zefron and Tina, who were an absolute pleasure to work with—professional, efficient, and always responsive. We highly recommend 1LET to any landlord looking for a reliable and results-driven property management company."
Fussey Hussey
landlord (01/03/2025)
"Efficient, fast and friendly service. My application was sent to the landlord immediately and I received a response within one day. The agent who dealt with me was quicly responsive, helpful and professional. Thanks Zefron !"
Ireneusz ' Iro' Rachfal
tenant (01/02/2025)
"It was mine and my partners first time letting with 1Let. We have been delighted with the process so far. Viewing the property was smooth and Zefron was brilliant at answering all of our questions. He helped us throughout the application process and was so helpful. I think it’s rare to find an agency in Edinburgh that is this helpful. We would recommend based on our experience so far!"
Ella Kerr
tenant (09/01/2025)