"Thank you for this communication. Much appreciated and a chance to get a bit closer to the decision makers and their viewpoints etc. We certainly feel very comfortable with the way you run the business, and from our recent past experiences with another Agency you are a breath of fresh air. Thank you and good reassuring reading."
A Tait
landlord (27/04/2020)
"From start to finish, my experience with 1LET was amazing. At the viewing, Alan was extremely helpful. I just moved to the UK and had a lot of questions. Even though most were generic questions and not about the property, Alan answered with a lot of patience and knowledge. After that, the process has been nothing but smooth. Alan was helping me with any questions or concerns I had. On my first day, I couldn't figure out how to get my heating to work. Alan came over a few hours after I sent my e-mail and helped me with it. If you're looking to rent a property in Edinburgh, I can highly recommend 1LET/Alan!"
Laura Morren
tenant (07/02/2020)
"Have had a great letting experience with 1Let and would highly recommend. All repairs and problems were handled exceptionally quickly and very professionally. All the staff I had dealings with were keen to engage with you, and not once did I feel fobbed off. Special mention for Kim Reid who became my property manager near the end of my tenancy, and was more than helpful. Continuing to help even once my tenancy had ended. First class."
Sheenagh Brunjes
tenant (07/02/2020)
"An excellent experience all around. 1Let made it super easy to book a viewing, Ken (our agent) was punctual, personable, and extremely helpful at every step of the process from initial viewing to application and contract. We are delighted with our new home."
Katarina Plavec
tenant (30/01/2020)
"Alan at 1let could not have been more helpful through all stages of moving. Incredibly accommodating with viewing times which was a huge plus as both of us worked full time. He was an absolute professional throughout the process and has continued to do a great job since we've moved. Would definitely recommend to anyone looking to move, and will be our first go to should we be looking to move in the future."
B Coyne
tenant (10/01/2020)
"1Let are a fantastic agency. Friendly, professional, highly efficient and thorough with both landlords and tenants alike. I totally recommend them."
Kath T
general (28/09/2019)
"I've been a landlord with 1Let for several years now. Throughout, they've been utterly professional, pragmatic and helpful. Ken and his team are approachable and friendly, but more importantly they understand the Edinburgh property market and how to find good quality tenants. Keep up the excellent work guys!"
Rob Knight-Strong
landlord (25/09/2019)
"Really excellent service and for the first time. Recommended by a friend and they are very diligent, thorough and supportive. Extremely good letting agency."
Andrew Tait
landlord (25/09/2019)
"1Let provide a professional service, they respond quickly to any concerns I have as a Landlord and maintained the properties to a good standard. During the 14 years I have rented property through 1Let the properties I have been impressed by the staffs friendliness and efficiency, changes of tenants have always been smooth and tenancies have been long."
Elaine Kirk
landlord (21/08/2019)
"Having originally turned down a property with 1Let due to being accepted for another property with another agency. They came to our rescue when that fell through. The communications with the office were first class and we were always kept up to date through the whole process. From the initial contact to the moving in day everything was handled professionally. A special mention should go to our contact at 1Let Melissa Bond. She did everything to make this as smooth as possible and handled my constant questions with care and concern. I would fully recommend this agency. Thank you."
Mark Hayman
landlord (01/08/2019)