"Lived in the flat for 2 year and had very few problems. When we did, 1let were quick to respond. All comms from them are swift and they're actually very easy to get on the phone. The staff I spoke to were always friendly and took their time to answer your questions. Honestly, a lovely company - would go to them again."
Chris Palmer
tenant (15/12/2022)
"1Let have managed my property for more than 4 years and I find their service and communication outstanding. They make the letting process seamless. Would highly recommend!"
E Lewis
landlord (11/12/2022)
"We had an amazing experience with 1Let. We rented a flat for 3 years. They were always willing to help when we needed them throughout the tenancy. One of the best agencies in Edinburgh by far! Thank you for everything 1Let!"
Kleoniki Zotou
tenant (11/11/2022)
"Our experience with 1Let has been nothing but excellent since day 1. They were very helpful during the process of starting our tenancy. Once we moved in, we could count on support with any issue related to the property. Their staff is polite, flexible, and very efficient in dealing with problems."
Joanna Dul
tenant (11/10/2022)
"Our experience with 1LET has been nothing but positive since the agency took over the property we had been renting. 1LET has addressed all the issues we raised regarding the flat, beginning with leaky windows and a broken curtain rod, up to loose light switches in some of the rooms. The contractors visiting our flat were efficient and flexible with their schedules. Our agent, Beata Lozyniak, has always been friendly and responsive, showing genuine care about our experience as tenants. The professionalism demonstrated by our agent has made our time with 1LET enjoyable and 100% problem-free, making 1LET stand out from the agencies we had worked with in the past."
Marek Munko
tenant (11/10/2022)
"After a move from London to Edinburg it was a really great experience dealing with 1Let. Welcoming initial viewing, with all attention to details. Signing documents and receiving the keys was hassle free. Instant feedback if I contacted agents for any reason. I'm happy to be a customer of 1Let."
Andrey Boldyrev
tenant (11/09/2022)
"Excellent lettings company for both landlord and tenant with attentive staff who are extremely focused and helpful and strive for excellence at all times- I would recommend using them"
Carol Raeburn
landlord (11/08/2022)
"We had a great experience renting with 1Let, right from viewing the property with Ken and all throughout our tenancy. Kim was fantastic as our property manager, whenever there was routine maintenance this was all well communicated ahead of time, and any and all queries were replied to very quickly. Luckily we didn't have any emergency issues during our tenancy but I trust these would've been well handled if they had cropped up. Kim was also great at helping us through our notice period once our landlord decided to sell and made moving out as stress-free as possible. We always felt very well looked after and would happily recommend 1Let in future."
Anya Watson
tenant (11/08/2022)
"We were moving from London to Edinburgh which made viewings difficult but from the outset, Ken showed real understanding for our situation and did all he could to make the process as smooth as possible. After moving in, our property managers Kim and Beata were always on hand to deal with any maintenance issues we had. No arguing, just positive, customer focused responses with repairs carried out promptly at no charge to us. Having rented through agencies before it was a pleasant surprise to deal with one that actually cares about their customers. Highly recommended."
Tariq Oakman
tenant (11/07/2022)
"1Let are the best letting agency I have been a tenant with in nearly 10 years of renting. They are responsive, efficient and helpful (especially Kim!) There were a few things that went wrong in the flat in my year of living there (fridge broke, leak under the sink) and 1Let were always quick to respond and send contractors out to help right away. They are a rare diamond and I definitely recommend them. Thank you 1Let! :)"
Camilla May
tenant (11/07/2022)