"A thoroughly professional and dedicated agent whose eye for detail, diligence and care for the client is rare and on a completely different level! I have experience of dealing with property agents and I would place 1Let at the very top by a significant margin. Their team are wonderful and friendly. The way they 'held my hand' throughout the process: from the very start of viewing the property, navigating the application process, facilitating my move into the property and all that was in between was just phenomenal. I am grateful for their support and hence taking my time to submit a review - something I rarely do. Thank you team 1Let."
Yahya Barry
tenant (07/09/2023)
"My wife and I recently had the pleasure of working with 1 Let in our quest to find the perfect apartment, and we are absolutely thrilled with the experience. From start to finish, their professionalism, attention to detail, and unwavering dedication truly exceeded our expectations. Communication with the team, especially with Rebecca and Tina, was seamless and always prompt. Their responsiveness to our questions and needs made the entire process incredibly convenient and stress-free, which was a huge relief. The flexibility they offered throughout was exceptional and greatly appreciated. We were particularly impressed by the ease of the automated application and lease-signing process. It was not only user-friendly but also streamlined, making everything straightforward. The inventory process was no different, making moving in a hassle-free experience. In sum, our experience with 1 Let has been outstanding. We enthusiastically recommend their services to anyone in search of a rental property. Their dedication at every step has gone above and beyond, leaving us extremely grateful for their assistance. As we settle into our new apartment, we're eagerly looking forward to a wonderful stay and hoping for minimal maintenance issues. Three Months In: It's time for an update on our delightful three-month stint with 1Let. We're thrilled to share our experience, and it's been nothing short of exceptional! Our interactions with 1Let have been a breeze—seamless communication and proactive support have been the norm. Kim, our property manager, is an absolute gem. Recently, she wielded her magic wand and effortlessly fixed a pesky appliance issue.We are thankful to both the landlord and other involved parties. Our 5-star rating remains steadfast, and we're crossing our fingers that this streak of fantastic service continues!"
Abhinav Singh
tenant (21/08/2023)
"I can't recommend 1Let enough. In terms of the letting agents we have used in the past (as tenants) they have been incredible and head and shoulders above the others we have worked with. Our contact, Rosalind is consistently quick at resolving issues, communicating between the landlord and us and generally just making our lives as tenants very easy. If you are a landlord, I imagine 1Let would be a fantastic management company and if you are a tenant then look no further, properties managed by 1Let will be smooth sailing for you. Thank you for all of your support and help during our rental!"
Arjun Koyappalli
tenant (19/07/2023)
"Big thanks to Ken! His expert advice and continued support has been excellent. He explained everything in easy straight forward terms to increase my knowledge so I could confidently purchase my first property! Look forward to working with him in the future. Cheers Ken"
Katriona Hirst
landlord (05/06/2023)
"Excellent service from "cradle to grave". My wife and I have been their customers since 2002 and can testify this: 1Let is a team of highly talented professionals that consistently deliver first-class performance. Keep up with the great work!"
Dossou Madiba
landlord (08/05/2023)
"I recently acquired a rental 2 bed flat from 1Let Agency. The staff are very professional and deligent and execute their task promptly when dealing with prospect tenent . I want to do shout out for great service with genuineness and care from Rebecca and Tina Dawn. Both staff were polite and approachable and courteous on my every call received or attended. Great Job"
Solomon Zacheus
tenant (01/05/2023)
"1LET has been excellent! One of the best-letting agents I have ever dealt with after 12 years of living in rental properties. The property was clean and in great condition on arrival which coincided with an extremely thorough inventory conducted by a third party. This for me was one of the real highlights of renting with 1LET giving me a piece of mind that a very honest and thorough independent assessment of the property's condition was carried out. All the staff have been wonderful, especially Tina who helped us every step of the way. Couldn't recommend 1LET enough for renting in Edinburgh."
Stefan
tenant (04/04/2023)
"I had a great experience with 1Let Property Management company. They were fast and really nice to chat with. They helped me find a suitable property in no time and handled all the paperwork smoothly. 1Let agents have responded to any queries or issues I had promptly and professionally. I would highly recommend them to anyone looking for a reliable and friendly property management service. 5 stars!"
Allyson Herkowski
tenant (28/03/2023)
"We have been tenants of 1Let for 1yr and I cannot speak highly enough of the team and their lovely friendly staff especially a lady named “Kim Reid.” Kim has been very responsive with any queries we’ve ever had and always dealt with us in a friendly yet professional manner. I would highly recommend this letting agency to everyone and anyone in Edinburgh!!! :)"
V Mehta
tenant (11/01/2023)
"Professional, friendly and efficient. Thanks to the team. Great working with Ken, Kim and Rosalind."
K. Hung
landlord (20/12/2022)